We take your privacy seriously. This policy explains exactly what information we collect when you use Crazy777, how we use it, who we may share it with, and what controls you have over your own data.
Privacy at a Glance
Six core principles that guide our approach to data privacy at Crazy777.
We collect only what is needed to operate your account: your name, date of birth, contact details, and payment information. We do not collect unnecessary data, and we never purchase data lists from outside sources.
All data is encrypted using industry-standard TLS in transit. Stored data is protected with AES-256 encryption. Access to your personal information is restricted to authorised team members on a strict need-to-know basis.
Transactions via JazzCash, Easypaisa, Raast, and bank transfers are processed through secure PKR payment gateways. Crazy777 does not store full card numbers or full wallet credentials on its servers.
You can request a copy of the data we hold about you, ask for corrections, or request deletion of your account. These rights are available to all registered players and can be exercised through our support team.
We use essential cookies to keep your session active and functional cookies to remember your preferences. Analytics cookies help us understand how the platform is used so we can improve it. No advertising cookies from third parties are active on Crazy777.
We share data only with our payment processors, identity verification providers, and fraud prevention services — all of which are bound by strict confidentiality agreements. We do not sell or rent your data to any third party, ever.
Crazy777 takes your privacy seriously. This Privacy Policy sets out the types of personal information we collect from you when you use the Crazy777 platform, how that information is used, the circumstances under which it may be shared, how long it is retained, and what your rights are in relation to it.
By registering an account or otherwise using the Crazy777 platform, you confirm that you have read this Privacy Policy and agree to the processing of your personal information as described here. If you do not agree, you should not create an account or continue using the platform.
This policy applies to all services offered through Crazy777, including slots, sports betting, live casino, bingo, and all promotional activities. It should be read alongside our Terms and Conditions.
This policy may be updated from time to time. When changes are significant, we will notify registered players by email. The "last updated" date at the top of this page always reflects the current version.
The personal information we collect falls into several categories depending on how you interact with the platform.
When you create a Crazy777 account, we collect:
As part of our know-your-customer process, we may request a copy of a government-issued ID such as a CNIC, passport, or driving licence. These documents are used solely to verify your identity and age and are not used for any other purpose.
When you make a deposit or withdrawal, we collect the details necessary to process the transaction — such as your JazzCash or Easypaisa number, Raast ID, bank account details, or card information. Full card numbers are never stored on Crazy777 servers. Payment processing is handled by our payment partners who operate their own security environments.
We automatically collect information about how you use the platform, including:
This data helps us improve platform performance, detect suspicious activity, and personalise your experience where applicable.
When you contact our support team via chat or email, we retain records of those communications. This allows us to track the history of any issue and provide consistent follow-up. We may also send you transactional emails such as deposit confirmations, withdrawal notifications, and account security alerts.
We do not collect your data from social media profiles or third-party data brokers. Everything we hold about you comes directly from your interactions with Crazy777.
The personal data we collect is used strictly for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation & management | Name, email, phone, date of birth, address |
| Identity & age verification | CNIC, passport or driving licence copy |
| Processing deposits & withdrawals | Payment method details, transaction history |
| Fraud prevention & security | IP address, device data, login activity |
| Platform improvement | Gameplay data, session logs, usage patterns |
| Customer support | Communication records, account history |
| Responsible gaming monitoring | Session durations, deposit frequency, bet patterns |
| Promotional communications | Email address (only with your consent) |
We do not use your personal data for automated decision-making that produces significant legal effects without a human review process. We do not use your data to build profiles for sale to advertisers or marketing companies.
We process your personal information on the following grounds:
Crazy777 uses cookies and similar local storage technologies to make the platform work properly and to understand how players use it. Here is a breakdown of the types we use:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Keeps your session active, remembers login state | No — required for the platform to function |
| Functional | Remembers your preferences such as language and display settings | Yes — via browser settings |
| Analytics | Tracks page visits and feature usage to help us improve the platform | Yes — via cookie preferences |
We do not use third-party advertising cookies. Analytics data is aggregated and does not identify you individually. You can manage cookie preferences through your browser settings at any time.
Crazy777 does not sell, rent, or trade your personal information to any third party. There are limited circumstances in which we share data with trusted partners:
To process PKR transactions via JazzCash, Easypaisa, Raast, bank transfers, and debit cards, we pass the minimum necessary payment information to our payment processing partners. These partners operate under their own privacy policies and are contractually required to handle data securely.
We may use specialist identity verification services to authenticate your CNIC or other ID documents. These providers process your document data strictly for verification purposes and are not permitted to retain or use your data for any other purpose.
To protect our platform and all players, we share relevant signals such as IP addresses and device identifiers with fraud detection systems. This helps identify suspicious account behaviour and protects legitimate players from the effects of fraud.
We may disclose personal information where required to do so by a lawfully issued court order, legal process, or other binding legal obligation. In such cases we disclose only the minimum information required to comply.
We will never contact you asking for your password or full payment credentials via email or chat. If you receive such a request, do not respond and report it to our support team immediately.
We keep your personal data for as long as your account is active and for a reasonable period after closure to meet our legal and operational obligations. Specifically:
Once the applicable retention period expires, your data is securely deleted or anonymised so it can no longer be linked back to you.
Crazy777 employs a range of technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. These include:
Your account password is stored as a salted hash. Even Crazy777 support staff cannot see your password. If you forget it, use the reset option on the login page.
While we take every reasonable precaution, no online system can guarantee absolute security. You play an important role in keeping your account safe — use a strong, unique password and do not share your login details with anyone.
As a registered player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your account username and the specific request.
Request a copy of all personal data we hold about you. We will provide this within a reasonable timeframe.
Ask us to correct inaccurate information in your account. You can also update most details directly through your account settings.
Request deletion of your personal data. Note that some records must be retained for legal and compliance reasons even after your account is closed.
Ask us to limit how we use your data in certain circumstances, such as while a dispute is under review.
Request your data in a structured, machine-readable format so you can transfer it to another service if needed.
Where processing is based on consent — such as promotional emails — you can withdraw that consent at any time by updating your communication preferences in account settings.
Crazy777 is strictly for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If we discover that an account has been registered by a minor, we will close the account immediately and delete or anonymise all associated personal data. If you believe a minor has registered on the platform, please contact our support team without delay.
If you opt in during registration or through your account settings, we may send you emails about promotions, new games, and platform updates. These are sent to the email address registered on your account. You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in any such email or by adjusting your communication preferences in your account settings.
Transactional emails — such as deposit confirmations, withdrawal notifications, and security alerts — are not optional. These are sent as part of the normal operation of your account and will continue regardless of your marketing preferences.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will notify registered players by email at least seven days before the new policy takes effect. The updated policy will also be published on this page with a revised "last updated" date.
Minor clarifications or formatting changes may be made without advance notice. We encourage you to review this page periodically to stay informed about how your data is being handled.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how your information has been handled, please reach out to our support team. You can contact us through the live chat on the platform or by emailing us at the address shown in the footer of this page.
We aim to respond to all privacy-related enquiries within five business days. For complex data access or deletion requests, we may require up to 30 days to fulfil the request fully, but we will acknowledge receipt promptly and keep you updated on progress.
Data We Hold
Retention Periods
| Data Type | Kept For |
|---|---|
| Account records | 5 years post-closure |
| Transaction logs | 5 years |
| Support chats | 2 years |
| Analytics | Anonymised, ongoing |
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